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9781848725485
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    • The power of feedback : giving, seeking, and using feedback for performance improvement

Authors:
Statement of Responsibility:
    • Manuel London
Place of Publication:
  • Hove
Publisher:
Publication Date:
  • 2015
ISBN:
    • 9781848725485
Pagination:
    • xvi, 209 pages
Dimensions:
    • 23 cm
Binding Method:
  • Paperback
Series:
Bibliographical Note:
    • Includes bibliographical references and index.
Summary:
  • Bridges a gap in research that now covers cultural responses to employer feedback, feedback through electronic communications, and how technology has changed the way teams work in organisations. Includes examples of feedback from friends, family, colleagues, and volunteers in non-profit organisations. In this new book, both employers and employees will learn to view feedback as a positive tool for improving performance, motivation, and interpersonal relationships.
Contents:
  • 1. Introduction: the power and challenge of feedback; 2. How and why feedback works;  3. How people evaluate themselves; 4. Understanding giving, seeking, and using feedback; 5. The source's perspective; 6. Performance appraisal methods; 7. 360-degree feedback;  8. Assessment centers and simulations; 9. The supervisor as developer and coach; 10. Feedback across the globe; 11. Feedback in teams; 12. Technology and feedback; 13. Becoming a feedback-oriented continuous learner.
Subjects:

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